Recent events prove that if your business is not performing proper due diligence to protect customer information, you should keep your corporate crisis communications handbook in close proximity since you will inevitably need to draw on it to weather your company through a storm.

To help our clients better protect their customers’ privacy and preserve trust with customers, I recently sat down with Imran Ahmad, a Toronto-based lawyer with the law firm Miller Thomson LLP who literally wrote the book on cybersecurity in Canada.

With his expertise in the area of privacy and data security and my insights on reputation, we recently penned an article for the Financial Post outlining the steps organizations must take to protect themselves in a digital era that’s fraught with risk.

Read Why it's so important to safeguard your customer data and protect your brand to understand how due diligence might one day save your corporate reputation.